Talent Attraction is a big part of what we do here at DISHER, because passionate people are a central piece of the puzzle in making any organization work and perform well. It is our goal for you to obtain a rewarding career whether it’s at DISHER or with one of our partnering companies. Take a look at our complete list of job openings here at DISHER and with other appealing companies we work with.



Customer Service Representative

Location: Grand Rapids, Michigan
Date Posted: 08-23-2017
Customer Service Representative – Grand Rapids, Michigan

Disher is currently partnering with a Grand Rapids area precision machining organization in their strategic search for a Customer Service Representative. In this role, you will be the key connection point between incoming purchase orders and the team on the shop floor. In addition, you will be the main point of contact for customers in regards to their order and delivery information. 

What it’s like to work here:
The work environment here is one of trust as each employee is given the autonomy to make an impact through their work, but also one of collaboration, where everyone is willing to pitch in and work together. The team strives to communicate daily through team huddles and consistently be asking what can they “Start, Stop, Improve”.

What you will get to do:
  • Review incoming purchase orders and record necessary information, including material requirements, order of operations, sublet and shipping requirements, into the system for use on the shop floor.
  • Coordinate the scheduling and ordering of raw material, outside operations and other materials.
  • Interact with customers regarding order and delivery confirmations.
  • Frequently communicate with the shop floor to ensure there is effective material and job scheduling.
  • Assist the team on a variety of other projects as needed.
What will make you successful:
  • High School diploma or General Education Degree (GED).
  • At least 6 months of relevant customer service experience in a manufacturing setting.
  • Experience or interest in project management is preferred.
  • Ability to take a large complex issue and break it down into sequential steps.
  • Interest in building relationships with customers and teammates working on the floor.
  • Great written and verbal communication skills.
What’s next?
Apply for this position here: 
Disher is a full-service product development and engineering services firm in East and West Michigan and Indianapolis, Indiana. Our engineering team is highly technical and diversified, serving in a variety of markets including automotive, office furniture, alternative energy, and medical. Our capabilities span from napkin through launch, providing numerous opportunities for us to partner with clients in product and process development, as well as in talent identification and attraction.
Learn about other Disher opportunities here: http://disherdesign.catsone.com/careers
Keywords: Customer Service, Manufacturing, Project Manager.
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